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Before you get started.

The practical details of requesting help and deciding what happens next. If you are ready, start a project request.

Leaks, missing shingles & storm damage

My roof is leaking. What should I do first?

For active water entry, contact an available professional directly and keep people clear of unsafe areas. This form is not emergency dispatch. Record when and where the water appears from a safe position. Read the full guide.

I lost a few shingles. Does the whole roof need replacing?

A few missing pieces do not establish the full repair scope. Ask a roofer to check the surrounding materials, explain whether a localized repair is suitable, and document why replacement is recommended if it is. Read the full guide.

How do I know whether hail damaged my roof?

Document changes you can see safely from the ground, then ask for a professional roof assessment. A hail event or a dent in a gutter alone does not establish the work needed across the roof. Read the full guide.

What should I check after high winds?

Note shingles in the yard, loose metal or exterior components, and any new interior moisture from a safe location. Give the roofer the timeline and ask what the inspection found, including anything beyond the obvious damage. Read the full guide.

Will homeowners insurance pay for a roof replacement?

It depends on the damage and your policy. Ask your insurer about the covered scope, deductible, depreciation, and exclusions. A roofing estimate does not establish coverage or guarantee a full replacement. Read the full guide.

What should a storm-damage inspection tell me?

Ask what areas were checked, what could not be accessed, what the photos show, and what remains uncertain. Request the proposed repair and exclusions in writing. Confirm inspection charges before booking. Read the full guide.

Why does water appear near my chimney or skylight?

The location is a clue, not a confirmed cause. Ask a professional to trace the entry point and explain which roof details, components, or other trades need attention before another patch is applied. Read the full guide.

Why does my roof leak when snow melts?

Tell the professional about that timing. An assessment may need to consider roof drainage and attic conditions as well as the roof covering. Stay off snowy roofs and do not chip ice to investigate. Read the full guide.

The request and your information

What happens after I send a request?

We review your project details and contact you about the next step. Discuss the scope, timing, and any inspection fee before arranging a visit. Sending a request does not book an appointment.

Does it cost anything to submit a request?

There is no charge to submit the form and no obligation to hire. Any inspection fee or project charge must be confirmed directly with the contractor before you agree to it.

Where can I read about privacy?

The privacy page explains how project details are reviewed, shared with your consent, and stored. It also has a private form for questions and deletion requests. Read the privacy details.

Will someone call within 24 hours?

We do not promise a fixed response time. Timing is confirmed after your request is reviewed. This form is not an emergency dispatch service.

Do you need my full address or photos now?

The initial request asks for your property area and notes, not a full address or attachments. You can arrange any address, photo, plan, or access exchange directly with the person handling the project.

Can I change or delete my request?

Use the private form on our privacy page and include enough information to identify your submission. We may need to verify the request before changing or disclosing records. If a contractor already has a copy, contact them about their records too.

Planning the work

What if I do not know which service I need?

Choose “Not sure yet” and describe what you can see or what you want to change. An inspection and explanation of the options should come before choosing a repair or replacement scope.

Can I request several kinds of exterior work?

Yes. Pick the closest service and list the related work in your notes. Ask the contractor to separate included work from anything that requires a different provider.

Can I request help for a new build or second home?

Yes. For a new build, include the design or construction stage. For a second home, explain who can provide access and how to reach you. Scheduling is confirmed directly with the contractor.

How much will the project cost?

The contractor prices the actual scope after reviewing the property or plans. We do not provide an instant quote or a claimed local average. The roofing-cost guide explains what to compare beyond the headline number.

Do I need a permit?

Have the contractor identify the applicable jurisdiction, whether the proposed scope needs a permit or inspection, and who is responsible. Requirements must be checked for your specific address and project.

Will insurance pay for the work?

Coverage depends on your policy and the circumstances. Discuss coverage, deductibles, and claim requirements with your insurer. A roofing estimate is not an insurance decision.

Choosing a contractor

What should I verify before hiring?

Confirm the legal business name, license status, current insurance information, written scope, payment terms, and warranty. The project checklist links to Utah’s official licensing website and gives you questions to ask.

Who handles a workmanship or warranty concern?

Check the written warranty for the work or product involved and contact the provider named there. Keep the final contract, invoice, and warranty contacts together.

Keep the useful pages handy.

Request an estimate